Our Services

Since 2016, we have been at the forefront of delivering exceptional Call Center and IT Solutions to businesses worldwide. Combining our expertise in customer engagement with advanced IT support, we ensure that your operations run seamlessly while delivering unparalleled customer experiences.

What we offer

Customer-Centric Solutions

We specialize in offering end-to-end call center services tailored to meet the demands of various industries. From tele-sales to customer retention, we provide solutions that drive customer satisfaction and enhance loyalty. Our experienced agents are trained to handle everything, from simple inquiries to complex customer support issues, ensuring a high-quality experience at every touchpoint.

Optimized Back-Office Operations

Our IT and back-office solutions are designed to streamline your processes and reduce operational bottlenecks. Whether it’s data management, compliance auditing, or vendor quality control, we’ve got you covered. Our IT expertise enables us to support critical business functions while ensuring seamless integration and maximum efficiency

Medical Billing Support

Our Medical Billing Support services are designed to streamline the revenue cycle for healthcare providers, ensuring accurate billing, faster reimbursements, and minimized claim denials. With a deep understanding of medical coding, insurance processes, and regulatory requirements, we deliver end-to-end support tailored to meet the needs of clinics, hospitals, and private practices,

HM BPO

Industries We Serve

We bring years of experience across multiple verticals, including:

Healthcare

Medicare, ACA Obamacare, DME, Covid-19 Services

Warranty Services

Customer acquisition, policy renewals, claims processing, and after-sales support.

Insurance

Final Expense, Auto, Home, Accidental and Travel Insurance

E-commerce

Customer service and retention support for online retail platforms

Home Solutions

Home Security, Home Improvement, and Solar

Telecommunications

Customer acquisition, technical support, and billing assistance