Advantages

Benefits of a Nearshore Call Center

Finding an agile and innovation-driven nearshore contact center service provider to customize an outsourcing plan for you is not magic. It’s simply the proper mix of talented people who share a culture and language and the ability to pivot in your market with:

01
Increased Productivity

Boosted productivity fuels our path to unparalleled success.

02
Greater profits

Maximized profitability paves the way for enduring financial success.

03
Necessary Compliance

Compliance ensures operational integrity and trust.

about us

Our call center's fixed rates help you save money.

HM BPO is dedicated to assisting companies in optimizing their operations for utmost productivity and profitability. As a division of Premiere, one of the largest personal lines agencies in the U.S., we excel in delivering transformative solutions for businesses aiming for customer expansion and enhanced revenue.

At HM BPO  we’re dedicated to helping businesses streamline operations, enhance efficiency, and reduce costs through comprehensive Business Process Outsourcing (BPO) solutions. Established with a vision to deliver exceptional service, HM BPO combines expertise with advanced technology to provide tailored solutions that align with each client’s unique needs.

Our mission

Our mission is to empower businesses to focus on their core strengths by taking care of essential, yet time-consuming, back-office functions. We aim to be a trusted partner in helping companies maximize productivity, optimize processes, and maintain high-quality standards in every project.

Why Choose Us

Quality and Reliability: We adhere to the highest standards to provide reliable and accurate service.
Customized Solutions: Each client receives a solution tailored to their specific requirements, enabling flexibility and scalability.
Advanced Technology: By leveraging state-of-the-art tools, we ensure streamlined processes that save time and resources.
Client-Centric Approach: Your satisfaction is our priority, and we focus on long-term relationships built on trust and collaboration.
Our Commitment

  • Proven Expertise: Over 8 years of experience in tele-sales, customer service, and IT.
  • Comprehensive Solutions: From front-end customer interaction to back-office operations, we provide an all-encompassing service model.
  • Quality Assurance: Dedicated teams for live auditing, compliance, and quality control ensure your business meets the highest standards.
  • Customized Support: Tailored solutions to meet the unique needs of your business, no matter the industry.
ACTIVE CLIENTS
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PROJECTS DONE
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TEAM ADVISORS
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GLORIOUS YEARS
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professional team

Meet Our Leadership Team

If we had a ‘secret sauce’ it would be our awesome people.
We have only professional team!
Gina Bruno

Gina Bruno

CEO of Company
David Ferry

David Ferry

WEB Developer
Christina Tores

Christina Tores

General Manager
Robert Cooper

Robert Cooper

WEB Designer
Olivia Chee

Olivia Chee

Marketing Manager